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Fees and Insurance

In-network Options

While I have been in-network with Aetna PPO, BCBS PPO, and BCBS Blue Essentials HMO, beginning on May 1, 2024, I will no longer take BCBS plans. As of May 1, 2024, I will be in-network with Aetna PPO only.

 **My legal name is Sarah Lineback. You will need to use that name if you are trying to verify in-network status with your insurance company.

Individual Therapy

Fees for self-pay individual therapy are $195 for a 55-minute therapy hour, and $175 for a brief 45-minute session. While I do have sliding scales options, those spots are currently full. 

Group Therapy

Fees for group therapy are $55 per 90-minute session. Most Aetna PPO plans also offer coverage for group. Prior to your first group, we will have a 45-minute intake session to discuss your interest and background, and to make sure my queer group is the right fit for you. I also work with clients who a need sliding scale for group.

Out-of-Network Options

If I am not in network with your insurance, I am happy to provide a superbill, which will allow you to file for out-of-network benefits through your insurance company. If you choose this option, you would pay me out-of-pocket, file the appropriate paperwork with your insurance company, and your insurance company would reimburse you for a portion of the session fee. Many plans have a deductible to meet before the insurance company will reimburse part of the session. You can call your insurance company and ask about your out-of-network behavioral health coverage to find out more.

Frequently Asked Questions

What are your office hours?

I see clients Monday-Friday, usually between 8 AM and 4 PM. I do not see clients in the evenings or weekends, aside from my Monday evening queer group. 

What locations do you serve?

I provide in-person therapy Austin, TX (near Zilker Park). While I also provide in-person therapy for individuals located in the 31 Psypact States (TX, AL, AR, AZ, CO, DC, DE, GA, ID, IL, IN, KS, KY, MD, ME, MN, MO, NC, NE, NH, NJ, NV, OH, OK, PA, TN, UT, VA, WA, WI, WV), I am currently only taking on new ongoing clients who can come in-person. I will continue serving virtual clients for gender-affirming surgery evaluations/letters.

Where is your office?

2525 Wallingwood Drive, Suite 701, Austin, Texas 78746. I am located in the Timberline office space, building 7A, which is just off the access road to Mopac, going North. The building is also very close to the Spyglass entrance to the Barton Creek Greenbelt and about 1 mile from Zilker Park. There is plenty of parking. 

Do you offer sliding scale rates?

I believe that therapy should be accessible for all people, so I offer a limited number of sliding scale rates.  **My sliding scale spots are full at the moment. 

Where are your new client forms?

If you are a new client with me, once we book a session, I will email you a link to New Forms from my client portal.

What is a Good Faith Estimate and how do I get one?

Under Section 2799B-6 of the Public Health Service Act, health care providers and facilities are required to inform individuals who are not enrolled in a plan, coverage, or Federal health care program, or not seeking to file a claim with their plan or coverage, both orally and in writing, of their ability, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. If you receive a bill that is at least $400 more than the Good Faith Estimate, you can dispute the bill. 


Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. If you are working with me as a therapist and not using insurance, I will provide you with a Good Faith Estimate document in your new client paperwork, which will clearly explain the cost of therapy. If you have any questions, we can discuss it prior to or in your first session.


Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit

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